FAQ

  • How much does it cost to rent a wedding gown?
    Most gowns range $300-$1,500 depending on designer and detail..
  • What’s included in the rental price?
    Typically: gown, basic cleaning & steaming, Veil (optional), and alterations are usually extra.
  • Do I need to pay a deposit? How much?
    Yes, most shops require 50% deposit to reserve, plus a refundable security/damage deposit of $100-$500.
  • What’s your cancellation policy?
    Most are non-refundable within 14 days of the wedding date. Check terms before paying.
  • What’s included in the rental price?
    Typically: gown, basic cleaning & steaming, Veil (optional), and alterations are usually extra.
  • How long can I keep the dress?
    Standard is 3-7 days: pickup 1-2 days before, return 1 day after wedding.
  • Can I try on dresses before deciding?
    Yes, but with appointments only, Fees are free.
  • Do you deliver or is it pickup only?
    Varies by shop. Local pickup is most common, deliveries add fees and risk, but it’s negotiable.
  • Can I rent veils, jewelry, or other accessories?
    Usually yes, as add-ons. It is often cheaper to bundle with the gown.
  • Can the dress be altered to fit me?
    Yes, but only minor alterations like hemming, taking in sides, or strap adjustments. Major changes aren’t allowed since the gown is returned.
  • Do you provide alterations or do I use my own tailor?
    Many shops have in-house seamstresses. If you use it outside, you may lose the security deposit if damaged.
  • What sizes do you carry?
    Rental shops usually stock sizes 4-22. Ask about your size specifically — popular sizes book fast.
  • What if I spill something or tear it?
    Normal wear is expected. Small stains/steam-able wrinkles are fine. Tears, burns, or major stains may forfeit your security deposit.
  • Do I need to clean the dress before returning?
    No do NOT wash or dry clean it. Return as-is. The shop handles professional cleaning.
  • What if someone else already rented it for my date?
    Each gown is blocked off once booked. That’s why early booking matters.
  • What happens if the dress doesn’t fit on pickup day?
    Reputable shops keep backup options or do last-minute tweaks. Ask about our “fit guarantee” policy.
  • How far should I book in advance?
    Book 6-9 months ahead for best selection, especially for peak season May-October. Last-minute is possible but limited.